Where do you deliver ?
Our delivery services cover all regions in Hong Kong Island, Kowloon, and New Territories. Deliveries are scheduled from Monday to Saturday, excluding Sundays and Public Holidays.
Frequently asked question
When do you deliver?
Our delivery schedule encompasses Monday through Saturday, excluding Sundays and Public Holidays. Deliveries are usually completed within 2 days from the time of your order, contingent upon the designated area.
How much delivery costs ?
We implement a Minimum-Order-Quantity of $2,000; a fee of $150 applies for orders below this threshold. For immediate delivery, remote locations, outlying islands, and international shipping, kindly consult our team for a customized quote. Additional charges are applicable for parking and staircase usage by our delivery personnel.
How long will it take to get my order?
It depends on the delivery address location and if the bottles are on pre-order or have landed in Hong Kong. Delivery details will be provided with your order confirmation.
Do you offer wine storage?
Yes we do! We can store your purchases at our secured wine cellars in Hong Kong until whenever you would like to enjoy your wine. We can also arrange storage facilities in Europe.
What delivery carriers do you use?
We partner with leading carriers and local courier services equipped with refrigerated trucks to ensure the safe and timely delivery of your orders.
Do you still need help ?
If you have any questions about your orders, our products, or anything else, don’t hesitate to reach out to us. Whether you need assistance, additional information, or just want to provide feedback, our team is happy to assist you.